Privacy Policy

1. Introduction

SportsFam ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SMS reminder service for family sports events.

Please read this privacy policy carefully. By using SportsFam, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We collect the following personal information:

• Contact Information: Phone numbers for SMS delivery
• Names: Names of children and family members for personalization
• Relationship Data: Family relationships (e.g., grandparent, aunt, uncle)
• Event Information: Sports schedules, game times, and locations

2.2 Usage Information

We automatically collect:

• Message delivery status and timestamps
• Opt-in and opt-out records
• Service interaction logs for troubleshooting

3. How We Use Your Information

We use your information to:

• Send SMS reminders about upcoming sports events
• Personalize messages based on family relationships
• Process opt-in and opt-out requests
• Respond to your inquiries and support requests
• Improve our service and user experience
• Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties.

We may share your information only in these circumstances:

• Service Providers: With trusted messaging providers who help us deliver SMS messages
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. SMS Program Terms

Consent to Receive Messages

To receive SMS reminders, a user must provide their mobile phone number and explicitly confirm enrollment by replying YES to a confirmation message sent by SportsFam. No recurring messages are sent unless the recipient confirms their consent. Users may opt out at any time by replying STOP.

Opt-In Flow

The following illustrates the SMS opt-in confirmation process. When a parent adds a family member, SportsFam sends a single opt-in message. No reminders are sent until the recipient replies YES.

By replying YES, the recipient consents to receive up to 3 SMS messages per week from SportsFam. Message and data rates may apply. Reply STOP to unsubscribe at any time. Reply HELP for support.

Carriers are not liable for delayed or undelivered messages.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure cloud infrastructure (Microsoft Azure)
• Access controls and authentication
• Regular security assessments

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. When you opt out of SMS communications:

• We immediately stop sending you messages
• We retain opt-out records for compliance purposes
• You may request deletion of your data by contacting us

8. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt out of SMS communications at any time
• Withdraw consent for data processing

To exercise these rights, contact us at support@sportsfam.app

9. Children's Privacy

While our service helps families track children's sports events, we do not directly collect information from children under 13. All information is provided by parents or guardians. We do not send SMS messages directly to children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our practices, please contact us: